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Claims

Filing a Freight Claim

If something goes wrong, we're here to help you resolve it quickly.

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Wrapped cargo pallet in warehouse

To file a claim, please contact our team with your shipment number, a description of the loss or damage, and any supporting photos and documentation. We'll guide you through the rest of the process.

Email claims to:

Julie@shipngi.com

Or call:

(772) 224-6424